QUESTIONS ABOUT ALARM SYSTEM AND ANSWERS
If the electricity is cut off,does alarm system work?
Answer: Alarm system starts to take energy from battery automatically when the electricity is cut off.This battery energy is enough to work your system during the time between 8 and 13 hours. For the long-term power outage,Alarm Monitorin Center calls and informs you,and if you want they can send a technical service to your address in order to change your battery.
How can I step in or step out from alarm system?
Answer: If you want to work or turn the system off,you can use remote control or enter your password into password panel. A certain time will be given you when the system is active in order to enter your password and stop the system.
Can you send police to my home or office directly,if I am late to enter the password or forgot my password when I am at home/office?
Answer: In this case,first of all we call you to learn it is a grab or any incorrect information,then your password is requested.If customer gives true password,the problem is solved.
I don’t want much more cords at my home/office. Do you have a wireless alarm system?
Answer: All the components except battery and transformer can be wireless. Moreover sirens, alarm panel and telephone line can be connected to transformer.
I am leaseholder at my home. If I move another house, what will I do alarm system?
Answer: If you move another house,our staff who will come you new house in order to discover your needed numbers of dedectors as free charge. If your new house is smaller than previous one, they will get back over detertors and make discounting in your subcribtion charge.
I want my relatives and friends come into my house easily. Can I give my password to them?
Answer: Yes. You can give various 31 passwords except your main password. All of these are different from each other and your own password. Main user can also cancel the password of someone. If you don’t want someone at your home/office when you are out of home/ office,you can cancel their password and after that can give a new password as main user. For example,you are outside of office and you want to learn which your employer enter the office. Alarm Monitoring System will inform you about this.
I keep an animal at home. Do you have any solution to use my alarm system easily?
Answer: If you don’t want to put your pet behind the closed door,you can choose the alarm model which doesn’t sense and developed in accordance with any movements internal places.
When I am entering the office,if I face any grab and he/she wants to turn the system off,what can I do?
Answer: If you are late to enter your password,Alarm Monitoring Center will call you. Then,if you give them wrong password consciously or give emergency password and also enter wrong password or emergency password to password panel, police will be sent your office.
If the thief cuts outside cords of siren,does my alarm system continue to work?
Answer: Yes,it works. Because siren inside the battery will step in and works the system.In this case,Alarm Monitoring Center gives the signals from your place beacuse getting any attempt from outside.Then they will send the police to yout home / office.